Technical Support
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For urgent support issues send a message via phone or email to the CUNY IT Help Desk at:
- service.desk@cuny.edu or
- (212) 541-0981
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For regular Aleph, SFX, and Ezproxy Maintenance, Reports, or Troubleshooting:
- Also send requests to the CUNY IT help desk at service.desk@cuny.edu
- Make sure to make your message as detailed as possible and include any relevant attachments or URLs in that request.
- For documentation and troubleshooting review our:
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For other requests or questions:
- Use this site's contact form to have your question routed to someone at OLS or:
- Contact the appropriate OLS staff member directly